Last updated on January 1, 2024

  • At Philab, we are delighted to introduce our subscription discount plan, designed to offer our valued customers both convenience and savings. By subscribing, you'll ensure your favorite Philab products are automatically delivered to your doorstep according to your chosen schedule. Here's how it works:

    Subscription Frequency and Discounts

    Choose from the following delivery schedules to match your needs, with corresponding discounts on each order:

    • Every 3 months: Enjoy a 30% discount.
    • Every 4 months: Receive a 25% discount.
    • Every 6 months: Get a 20% discount.

    Subscription Management

    • Modifications: Subscribers can cancel, modify, skip, or pause any shipment up to 48 hours before the next scheduled order date. This can be done through the subscription account settings.
    • Charges: A recurring charge, reflective of the selected product amount with the applicable discount, will be automatically billed to the subscriber's credit card according to the chosen frequency schedule.

    Terms & Conditions

    • Exclusivity: The subscription discounts cannot be combined with other promotions or discounts unless explicitly stated.
    • Continuation: The subscription will automatically renew according to the selected frequency schedule unless the customer chooses to cancel.
    • Right to Cancel: Philab reserves the right, at its sole discretion, to disqualify and terminate the subscription of any user found to be acting unethically or with the intent to abuse program benefits.
    • Shipping Fees: Shipping fees for subscription orders are subject to our standard shipping policy.

    Additional Provisions

    • Notification: Subscribers will receive an email notification before each order is processed, allowing ample time for any adjustments or cancellations.
    • Product Availability: Subscription orders are subject to product availability. Philab will communicate any stock issues in advance, providing options to adjust or pause the subscription if necessary.
    • Privacy: Subscriber payment and personal information are handled with the utmost security and privacy, in accordance with Philab's Privacy Policy.

    Cancellation Policy

    Subscribers may cancel their subscription at any time through their subscription account. However, to avoid the next scheduled charge and shipment, cancellations must be made at least 48 hours before the next order date.

    Feedback and Support

    Philab values your feedback. For questions, concerns, or assistance with your subscription, please contact our customer support team at contact@philab.eu.

    Policy Updates

    Philab reserves the right to update this subscription policy at any time. All subscribers will be notified of any changes through their registered email address.

    By subscribing to our plan, you agree to the terms outlined in this policy. We thank you for your continued support and look forward to serving you through our subscription service.